Currently available for new engagements

Executive Assistant & Program Manager

Yvonne Marie H. Rafol

International Development & Government Sector

Executives lose hours every week to inbox chaos, scheduling conflicts, and logistics that quietly derail the day. I fix that — so you can focus on decisions, not administration.

Yvonne Marie H. Rafol
Yvonne Marie H. Rafol
Executive Assistant & Program Manager
linkedin.com/in/ymhr
5+
Years Executive Support
₱8.8M
Project Budget Directed
3
UN & Gov't Organizations
13
Work Samples Below

Six ways I protect
your time and focus

01
Executive Calendar & Inbox Management
Complex multi-timezone scheduling, inbox triage, and correspondence — handled before it reaches you. Nothing gets through that shouldn't.
Google Calendar · Outlook · Calendly · Slack
Result
Zero scheduling conflicts. An inbox you can trust.
02
Program & Project Management
End-to-end project lifecycle — budget tracking, vendor coordination, milestone reporting, and cross-functional alignment across agencies.
Asana · Trello · Notion · Microsoft Teams · Google Workspace · Miro · Slack
Result
Projects delivered on time, on budget, with full accountability.
03
High-Stakes Documentation & Legal Admin
Drafting, reviewing, and managing confidential executive records — contracts, memoranda, policy briefs, grant proposals — with absolute discretion.
DocuSign · Adobe Acrobat · SharePoint · Word
Result
Documents your leadership can sign with confidence.
04
Event Logistics & Virtual Facilitation
Full-scale logistics for national conferences and high-level virtual events — travel, accommodation, venue procurement, and live facilitation managed end-to-end.
Zoom Webinar · Webex · MS Teams Live · Loom
Result
Events that run to international standards, every time.
05
Fiscal Oversight & Executive Reporting
Budget monitoring, resource allocation, and complex financial data synthesized into clean executive reports — so leadership always has the numbers they need.
Excel (Pivot Tables) · Google Sheets · QuickBooks · SAP Concur · UNICEF VISION · Workspace Admin
Result
Full ₱8.8M budget accountability. No surprises.
06
Workflow Automation & Tech Architecture
Designing automated workflows that eliminate repetitive tasks — connecting your tools so information moves without manual effort.
Zapier · Otter.ai · ChatGPT · Gemini · Canva
Result
Hours returned to your calendar every single week.

Real work.
Real outcomes.

Contract Drafting
Institutional Contract Architecture
Confidential — Names & Details Redacted
Agreement: ████████████████████ (First Party) & ███████████████ (Second Party)
Total: Php 3,000,000.00 — 5 tranches tied to deliverables
· Penalty: 1/10 of 1% per calendar day of delay
· NDA per RA 10173 (Data Privacy Act)
· IP ownership retained by First Party
Drafted and managed a ₱3M multi-party institutional contract — covering responsibilities, payment tranches, IP ownership, penalty clauses, and NDA provisions per Philippine procurement and UNICEF direct payment standards.
OutcomeZero compliance issues. Contract executed and completed on schedule.
Grant Proposal Writing
Project Proposal & Budget Justification
Confidential — Names & Details Redacted
Rationale: HIV infections rose 237% (2010–2020); 47% among ages 15–24
· 4 modules · 65 participants · 3-day face-to-face
Meals & Accommodation: Php 500,000 · Airfare: Php 252,000
Total Approved: Php 827,000.00
Authored full project proposal including evidence-based rationale, modular training design, 3-day program flow, and itemized budget. Approved by UNICEF Philippines and signed by executive leadership.
Outcome₱827,000 secured. National capacity building delivered successfully.
Minutes of the Meeting
Inter-Agency Committee Meeting Minutes
Confidential — Names & Details Redacted
Attendees: ████████ · UNICEF · UNAIDS · UNFPA + others
· UNICEF to present at Asia Pacific Youth Forum, Bangkok
· CWC to nominate 5 HIV youth advocates from national pool
· Case Management Protocol FGD updated for COVID context
Yvonne Marie H. Rafol · Executive Assistant / Consultant
Produced precise structured minutes for a multi-agency committee meeting involving 20+ government and civil society organizations — formatted for immediate executive circulation and archiving.
OutcomeMinutes signed off and distributed to 20+ inter-agency stakeholders for action.
Event Briefer & Speech Writing
Presidential Event Profile & Talking Points
Confidential — Names & Details Redacted
National Awarding Ceremony · Zoom · 300 pax · Presidential Video Message
· Candlelighting · Opening Remarks · Presidential Message · Awarding
"Maraming salamat sa pagpapatunay na sa inyong murang edad, mayroon kayong kakayahan, tapang at pagmamalasakit para sa inyong kapwa bata."
Prepared bilingual presidential talking points and full event profile for a nationally broadcast awarding ceremony. Coordinated program flow and background briefing for the Office of the President.
OutcomeEvent executed seamlessly. Presidential message delivered as drafted to a national audience.
Executive Correspondence
High-Level Official Letters — 3-Letter Series
Confidential — Names, Addresses & Signatures Redacted
To: ████████████████ · Re: contract extension request under joint UNICEF/CWC review
"3-month extension approved, Jan 01–Mar 31 · Additional budget: Php 200,000"
To: ███████████████████, Chief of Health & Nutrition, UNICEF Philippines
Contact for queries: Ms. Yvonne Marie H. Rafol
[Signatures redacted for confidentiality]
Drafted a three-letter executive correspondence chain managing a contract extension — acknowledgment, approval, and UNICEF notification — each calibrated in tone and precision for its specific audience.
OutcomeExtension formalized. Php 200,000 secured. UNICEF notified within agreed timeline.
Travel Management
International Executive Travel Dossier
Confidential — Classification: Executive Operations
Route: Budapest → Doha → Manila · Business Class · 7 Days
Time Zone: CEST → PST (+6hrs) · Daily Commute: 0 min
☑ eTravel permit ☑ Passport validity ☑ USB slide backups ☑ Emergency contacts
Produced a full executive travel dossier — master itinerary across 3 transit phases, compliance checklist, hotel pre-registration, VIP airport protocols, and duty-of-care provisions.
OutcomeInternational executive arrived on schedule. All logistics executed without disruption across 7 days.
Executive Briefing
Mission Briefing & Operational Dossier
Confidential — Operational Summary, Executive Level
Duration: 7 Days · Seminar: 3 Days · Commute: 0 min · Billing: Direct Corporate
Day 2 · 🔴 Keynote: Global Best Practices in Youth Advocacy
Day 3 · 🔴 Official Closing Address — UNICEF International
Prepared a classified executive briefing dossier condensing a 7-day UNICEF mission into a scannable summary, phased itinerary, AV compliance checklist, and duty-of-care protocols — designed for leadership review at a glance.
OutcomeBriefing cleared by UNICEF operations. Mission executed with zero operational gaps.
Standard Operating Procedure
Digital Filing & Folder Structure SOP
Confidential — Internal Operations Document
📁 Project
📁 01_Contracts & Legal
📁 02_Financial & Budget
📁 03_Reports & Deliverables
📁 04_Correspondence
📁 05_Events & Logistics
[YYYY-MM-DD]_[DocType]_[Version]
e.g. 2022-07-20_Contract_v2.pdf
Designed and documented a digital folder structure SOP — naming conventions, hierarchy, version control, and access protocol. Built to onboard new team members quickly and eliminate document retrieval delays.
OutcomeSOP adopted organization-wide. Document retrieval streamlined and version confusion eliminated.
Accomplishment Report & Liquidation
UNICEF Programme Delivery & Results Report
Confidential — Names & Signatures Redacted
Programme: Health & Nutrition · Agency: UNICEF Philippines
Focal Person: Yvonne Marie H. Rafol — Executive Assistant / Consultant
· Strategic Planning of Committee on Children & HIV/AIDS — On Track
· Case Management Protocol (FGDs with adolescents) — Met
· Communication for Development Strategic Plan — On Track
· Procurement of AV Equipment for Webinars — Met
██ ████████ ████ · Signed by: █████████████████████, Executive Director V
Prepared and submitted a full programme delivery report to UNICEF Philippines — covering results against targets, narrative assessments, challenges, and proposed ways forward across 6 programme outputs. Submitted as part of partial fund liquidation documentation.
OutcomeReport accepted by UNICEF. Fund liquidation processed. All Rafol-led deliverables recorded as Met or On Track.
Fiscal Oversight
FACE Form & CAS — UNICEF Fund Liquidation
Confidential — Names, Addresses & Signatures Redacted
Funding Authorization & Certificate of Expenditures (FACE) — UN Agency: UNICEF · Country: Philippines
Activity Description Authorised (A) Actual Exp. (B) Accepted (C) Balance (D=A-C)
Mental Health Wellness & Awareness Camp for Children & Adolescents1,626,500900,000900,000726,500
National Young People's Planning Forum 4.5 — 6th AIDS Medium Term Plan2,925,0003,183,1633,183,163(258,163)
Implementation of Ideas Positive Junior252,000300,000300,000(48,000)
Strategic Planning of Committee on Children & HIV/AIDS933,0000.000.00933,000
Development of Case Management Protocol for Children Living with HIV2,303,00066,41666,4162,236,584
Support to CWC Operations & Capacity Building — HIV Programme774,000690,000690,00084,000
TOTAL8,813,5005,139,5795,139,5793,673,921
Managed and submitted the FACE form and CAS for partial UNICEF fund liquidation — tracking authorised vs. actual expenditures across 6 programme activities totalling ₱8.8M in authorised budget. Responsible officers: ████████████████████ & Yvonne Marie H. Rafol.
OutcomeUNICEF fund liquidation of ₱5,139,579 accepted. Variance documented and reported with full accountability.
Email Triage & Inbox Management
Executive Email Dashboard — Live System Demo
Simulated Demo — All Content Anonymized for Portfolio
A live interactive demo of the executive inbox triage system — showing real-time email prioritization, urgency flagging, response tracking, and template deployment across a full workday. Built to demonstrate how incoming communications are processed, categorized, and actioned without executive intervention.
bespoke-speculoos-f72372.netlify.app
Folders
⚡ Urgent (3)
📥 Inbox (14)
✅ Actioned (9)
📋 Templates
📊 Reports
Inbox — Today ⏱ Avg response: 11 min
⚡ URGENT9:14 AM
RE: Budget approval — deadline today EOD
From: ████████ · Flagged for exec review
🔔 ACTION NEEDED10:02 AM
Meeting reschedule — UNICEF regional call
Response drafted · Awaiting send approval
✅ ACTIONED11:30 AM
Travel documents — confirmed & filed
Template used · Filed in /Travel/2022-Q3
📋 FYI / ARCHIVE12:15 PM
ComCHA minutes — August regular meeting
Auto-categorized · No action required
Dashboard snapshot — full system live at link below
● Live
↗ View Live Dashboard
Outcome14 emails handled independently per day · 11-minute average response time · Zero unactioned urgent flags.
Calendar Management
Executive Calendar — QUEST Program Operations, July 2022
Confidential — All Names & Organizations Redacted
A live snapshot of executive calendar management during the QUEST national training program — covering stakeholder meetings, logistics coordination, training days, financial syncs, and deadline tracking across a full month. Color-coded by category for at-a-glance visibility.
July 2022  Philippine Standard Time
Executive Calendar — QUEST Program & Stakeholder Operations
Managed by: Yvonne Marie H. Rafol
Stakeholder Meetings
Events & Logistics
Deadlines & Deliverables
Internal Coordination
Finance & Admin
Training & Capacity Building
Sun
Mon
Tue
Wed
Thu
Fri
Sat
26
27
28
29
30
1
8amSend-out Meeting
3pmFriday Check-Out
4pmAdmin Buffer
2
3
4
10amHuddle w/ [Org]
11amCollab Meeting
1pmDraft Project Plan
4pmDeliverable DL
5
8amPreparation — Training
10amMeeting w/ [Partner]
11amRefine QUEST Docs
4pmDraft Highlights
6
8amPresentation Prep
3pmDigital Mapping
7
8amFinalization — Report
1pmRoute Training
8
8amScreening — [Team]
10amHIV Mtg w/ [Org]
1pmTransmit Docs
3pmFriday Check-Out
9
10
11
8amHuddle w/ [Org]
10amMeeting w/ [Partner]
12
8amDry Run — Program
9amEmail Hotel w/ AV
10amMeeting w/ [Org]
13
8amCLE Screening
3pmReview Initial Brief
14
8amLogistics Lock-In
11amParticipant Briefing
3pmMeeting w/ Subs
15
8:30amPre-Event Check
3pmFriday Check-Out
16
17
18
10amDigital Pre-Prod
1pmOnsite Visit — Hotel
19
11amOneda Coordination
1pmHotel Check-In
1pmTraining Team Prep
20
🟡 QUEST Day 1
9amOpening Ceremonies
12pmWorking Lunch — CWC
21
🟡 QUEST Day 2
11amTraining Briefing
22
🟡 QUEST Day 3
12pmHotel Check-Out
23
24
🔴 Report Deadline
25
🔴 Report Deadline
3:30pmEvaluation
26
🔴 Report Deadline
10amReporting — [Org]
27
🔴 Report Deadline
10amFinance Dept Sync
3pmCWC Financial Mtg
28
8amCWC Financial Sync
29
3pmFriday Check-Out
4pmStakeholder Debrief
5:30pmDigital Wrap-Up
30
31
9amHuddle w/ [Org]
11amAlignment Meeting
1
🔵 New Month Handoff
2
3
4
5
6
Executive Calendar Management Sample · Yvonne Marie H. Rafol · All names & organizations redacted for confidentiality
OutcomeZero scheduling conflicts across a 7-event, 20+ stakeholder month. QUEST training executed on all 3 days as planned.
Policy Writing
Policy Paper — HIV Testing Guidelines & Child Protection Integration
Official Government Document — Published for DOH Consultation
Comments to the Revised Guidelines in the Implementation of Differentiated HIV Testing Services
Committee on Children and HIV/AIDS (ComCHA) — Council for the Welfare of Children
· Intimate Partner Violence (IPV) and child protection lens integration
· Legal grounding: RA 9262, RA 7610, RA 11166, CRC, CEDAW, UNGASS 2001
· 6 structured recommendations with referral algorithm annexes
Researched, drafted, and finalized a formal government policy paper recommending the integration of intimate partner violence and child protection frameworks into the Department of Health's national HIV Testing Services Guidelines. The paper synthesized epidemiological data (IHBSS 2018), Philippine statutes, international conventions, and CWC's own baseline studies — and was submitted to DOH as an official institutional position with six actionable recommendations including IPV screening protocols, referral pathways, and an algorithm for HIV post-exposure prophylaxis in sexually abused children.
OutcomeOfficially submitted to DOH · Endorsed by ComCHA Board · Included referral pathway Annex adopted in COVID-19 emergency protocols.
Research & Program Design
FGD & KII Activity Design — HIV Case Management Protocol for Children
Official CWC Research Document — Approved by Research Core Group
Activity Design and FGD Tools — Consultation with Young Key Population (YKP)
· Multi-site FGD/KII framework across Normal and Humanitarian Emergency settings
· 5 specific objectives · 4 informant types · Full data collection matrix
· Semi-structured interview guides for YKP, ALHIV, and HIV service providers
Yvonne Marie H. Rafol — HIV/Adolescent Health Project Officer, PPRD · Endorsed by OIC-PPRD
Sole author of the full activity design and qualitative research instruments for a national consultation with Young Key Populations (YKP) — including children who had undergone HIV testing and adolescents living with HIV (ALHIV). Developed structured FGD guides and KII tools covering pre- and during-COVID-19 experiences, barriers to access, service provider assessments, and recommendations for child-responsive HIV protocols. The document was approved by ComCHA's Research Core Group and endorsed by the OIC of the Policy, Planning and Research Division.
OutcomeApproved by ComCHA Research Core Group · Served as primary research instrument for developing the National HIV Case Management Protocol for Children · Incorporated PrEP guidelines for adolescents vulnerable to HIV in humanitarian emergencies.

Tools I work with daily

Notion
Asana / ClickUp
Trello
Slack
Gmail / Google Workspace
Microsoft 365 / Outlook
Advanced Excel
DocuSign
Adobe Acrobat Pro
SharePoint
Zoom Webinar
Cisco Webex
Zapier
Otter.ai
Calendly
Canva / Loom

Common questions

What kinds of executives do you work best with?
Leaders in international development, government, and non-profit sectors — particularly those managing complex, multi-stakeholder programs. My background is in organizations like UNICEF and government agencies where confidentiality, precision, and cross-cultural communication are non-negotiable.
What are your working hours?
My core hours are Monday to Friday, 3:00 PM – 12:00 AM PHT, which aligns well with US and European time zones. For urgent matters outside these hours, I'm flexible — protecting your workflow always comes first.
How do you handle confidential information?
With the same discretion I applied managing classified documentation for senior UN and government officials. NDAs are standard practice, and I apply the same level of care to a calendar invite as I do to a multi-party contract.
Are you open to full-time or project-based engagements?
Both. I'm equally comfortable as a dedicated full-time EA or as a project-based operator. Let's talk about what your workload actually looks like and find the right structure.

Let's build something
that runs itself.

If your calendar is a mess, your inbox is a battlefield, or you have a program that needs a steady hand — I'd like to hear about it.